The paper “Revisiting the Factors that Engender Trust of Global Systems Engineers” was published and presented at the 8th IEEE International Conference on Global Software Engineering (ICGSE 2013, Bari, Italy).
Trust is generally considered a key element of effective and productive distributed team collaborations. In this paper, we report the results of our investigation into the factors that engender trust in Global Systems Engineering (GSE) teams in five multinational organizations. We extend our previous work by conducting a new field study focused solely on factors that engender trust and identify the implications of these factors. Our work provides significant contributions to practitioners, researchers and tool developers. Managers working in study field sites have confirmed that our findings will be used to inform future team management strategies. Our results can also be used to structure and guide future research in this field, as it identifies gaps in existing literature. Finally, our findings can be used to inform the development of future tools that aim to support collaborative work in general and GSE teams specifically.
Distributed teams; global systems development, global systems engineering, virtual teams.
Al-Ani, B., Marczak, S., Prikladnicki, R., Redmiles, D. Revisiting the Factors that Engender Trust of Global Systems Engineers, The 8th IEEE International Conference on Global Software Engineering (ICGSE 2013, Bari, Italy), August 2013, pp. 31-40.